Sound Principles, Proven Skills

MOAB® Training International is one of North America’s leading experts in offering compassionate and effective training programs in the management of aggressive individuals in the workplace.

Founded in 1983, MOAB has worked with more than 5000 organizations to teach participants how to successfully:

  1. De-escalate confrontational situations before they become a danger
  2. Protect themselves and others from physical and emotional injury
  3. Control aggressive individuals without causing them harm

Based on decades of research and on-the-job results, our state-of-the-art de-escalation training programs empower academic facilities, entertainment groups, healthcare organizations, hospitality providers, law enforcement agencies, private security professionals, and retail facilities with a host of skills proven to avert workplace conflict and avoid injury. 

MOAB training team
MOAB Training Seminar Approach

What MOAB does is provide you with the principles required to recognize anxious, aggressive, and potentially violent behavior—and the skills you need to humanely and compassionately deal with the people exhibiting these behaviors.

  • Every MOAB workplace violence prevention technique—be it verbal, nonverbal, or physical—is based on a sound principle.
  • MOAB goes beyond preventing and defusing a crisis—we address a multitude of crises and stages of conflict.
  • MOAB training offers a variety of flexible class options available based on your needs.
    • Non-mandatory supplemental techniques
    • Online conflict resolution training modules compatible with most learning management systems
    • Instructor recertification every 3 years with no teaching minimum requirement
    • Basic staff recertification every 1-2 years, based on industry standards
    • Continuous support from MOAB staff
  • MOAB is cost-effective, with limited expenses after initial certification for both Instructor and Basic course programs.